We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We provide free shipping to over 200 countries around the world* *with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won’t be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at support@auraabsoluteliving.com
Can I cancel my order?
You can change or cancel an order within 12 hours. Please contact us at support@auraabsoluteliving.com
I don’t have any doubts where to buy online anymore. it’s now my favourite store ever
S***a
Rated 4 out of 5
Good quality and fast delivery
A***a
Rated 4 out of 5
This store is awesome. you won’t find brand new Women’s Candy Color Sports Cap anywhere else for such a modest price, I guess.
S***a
Rated 4 out of 5
just what i was needing. glad i stumbled upon
M***a
Rated 5 out of 5
Thanks for the work, everything came in good quality, I’ll rate 5 stars.
W***m
Rated 4 out of 5
probably one of the best deals i made. thanks to the store!
A***r
Rated 5 out of 5
super good and thanks for free shipping.
A***n
Rated 4 out of 5
everything comforms to the description
E***h
Rated 5 out of 5
The store is just the best. thanks for
R***l
Rated 5 out of 5
I can’t word how gratified I am! I consistently research the reviews before ordering items online, and this one secures such super-duper reviews I couldn-t put it by. It-s remarkably adorable, the photograph doesn-t do it justice. I-ve got a lot of appreciating comments for it. It is very well made and remarkably worth the tiny price I paid for it. otherwise speaking, it is a rare purchase.
H***y
Rated 4 out of 5
like this !
V***a
Rated 5 out of 5
The Women’s Candy Color Sports Cap is nice. The store support service was perfect.
C***s
Rated 5 out of 5
amazing , thank you!
T***s
Rated 5 out of 5
arrived as was promised. quality worthy, much better than expected. Thanks
A***r
Rated 4 out of 5
I’ve purchased Women’s Candy Color Sports Cap on sale and the quality is amazing
T***s
Rated 5 out of 5
just fantastic. Very good quality and top store.
M***y
Rated 5 out of 5
Never hesistated to buy Women’s Candy Color Sports Cap online for such an attractive price from a trustworthy seller
T***r
Rated 4 out of 5
Resonably priced item with a nice quality. Check out the webstore!
E***n
Rated 4 out of 5
I got my parcel in 7 days and I couldn’t be happier! It occurred definitely sound. I had never noted something like this in the past. I’m so pleased I laid eyes on it though, because it is good! Now this is maybe my favorite thing and prime eye-opener that I have had from shopping in the web. If I could degree this good more than 5 stars, I would. I’m doubtless I’ll continue to admire it.
M***w
Pretty good , surprised it came so fast thx
M***e
I don’t have any doubts where to buy online anymore. it’s now my favourite store ever
S***a
Good quality and fast delivery
A***a
This store is awesome. you won’t find brand new Women’s Candy Color Sports Cap anywhere else for such a modest price, I guess.
S***a
just what i was needing. glad i stumbled upon
M***a
Thanks for the work, everything came in good quality, I’ll rate 5 stars.
W***m
probably one of the best deals i made. thanks to the store!
A***r
super good and thanks for free shipping.
A***n
everything comforms to the description
E***h
The store is just the best. thanks for
R***l
I can’t word how gratified I am! I consistently research the reviews before ordering items online, and this one secures such super-duper reviews I couldn-t put it by. It-s remarkably adorable, the photograph doesn-t do it justice. I-ve got a lot of appreciating comments for it. It is very well made and remarkably worth the tiny price I paid for it. otherwise speaking, it is a rare purchase.
H***y
like this !
V***a
The Women’s Candy Color Sports Cap is nice. The store support service was perfect.
C***s
amazing , thank you!
T***s
arrived as was promised. quality worthy, much better than expected. Thanks
A***r
I’ve purchased Women’s Candy Color Sports Cap on sale and the quality is amazing
T***s
just fantastic. Very good quality and top store.
M***y
Never hesistated to buy Women’s Candy Color Sports Cap online for such an attractive price from a trustworthy seller
T***r
Resonably priced item with a nice quality. Check out the webstore!
E***n
I got my parcel in 7 days and I couldn’t be happier! It occurred definitely sound. I had never noted something like this in the past. I’m so pleased I laid eyes on it though, because it is good! Now this is maybe my favorite thing and prime eye-opener that I have had from shopping in the web. If I could degree this good more than 5 stars, I would. I’m doubtless I’ll continue to admire it.